Product Manager (Health Technology Services) - (Hybrid) - 1842

Candidates MUST have senior-level product management experience leading enterprise digital web and mobile products or platforms, with a strong focus on FRONT-END digital experiences.

We are looking for candidates who have owned product strategy, roadmaps, backlog prioritization, and delivery while partnering closely with UX/design, engineering, analytics, and business stakeholders.

This is a senior individual contributor role with leadership responsibilities, not necessarily a people management position.

Position Overview

We are seeking an experienced Senior Product Manager to drive strategy, development, and modernization of enterprise web and mobile platforms within a large healthcare organization.

This individual will lead product strategy, roadmap planning, and execution for digital capabilities that support seamless customer experiences across multiple channels.

The ideal candidate has extensive experience managing enterprise digital products, improving customer experiences, and delivering scalable platform solutions through cross-functional collaboration.

This role will focus on digital transformation, personalization, customer engagement, analytics, experimentation, content management, and platform modernization.

Required Qualifications

1. Product Management Experience – CRITICAL

• Bachelor's degree in Computer Science, Business Administration, Information Systems, Data Analytics, Engineering, Social Science, or related field.
• Minimum 5 years of experience in product management, project management, IT consulting, product development/support, business/systems analysis, or a closely related field.
• Equivalent relevant work experience may substitute for the degree requirement.
• Advanced degrees may substitute for a portion of the experience requirement.
• Senior-level experience owning enterprise digital web and mobile products or platforms.
• Demonstrated ownership of product strategy, vision, roadmaps, and backlog prioritization.

2. Digital Platform & Front-End Experience – CRITICAL

• Strong experience with customer-facing web and mobile digital experiences.
• Experience managing shared digital platform capabilities and reusable components.
• Understanding of front-end user experiences, digital engagement, and platform modernization.
• Experience with personalization, experimentation, analytics, and content management capabilities.
• Familiarity with digital experience platforms, design systems, accessibility standards, and Adobe Experience Platform (AEP).

3. Agile & Product Delivery

• Minimum 2 years of experience working with Agile teams.
• Strong familiarity with Scrum ceremonies and Agile best practices.
• Experience with backlog governance, requirements definition, release planning, and product delivery.
• Ability to manage competing priorities, dependencies, and technical debt.

4. Leadership & Stakeholder Management

• Minimum 1 year of leadership experience, with or without direct reports.
• Experience partnering with UX/design, engineering, analytics, marketing, and business stakeholders.
• Ability to influence cross-functional teams and align stakeholders around product priorities.
• Experience leading complex enterprise initiatives involving multiple teams.

5. Data-Driven Product Strategy

• Experience using customer insights, analytics, and KPIs to guide product decisions.
• Ability to define product success metrics and measure business outcomes.
• Experience with product discovery, user research, experimentation, and continuous improvement.
• Strong understanding of customer experience optimization.

Key Responsibilities

• Define and execute product strategy and vision for enterprise digital web and mobile platforms.
• Develop and manage product roadmaps from ideation through launch.
• Prioritize product backlogs based on business value, customer needs, and technical considerations.
• Collaborate with engineering, UX/design, analytics, and business teams to deliver scalable digital solutions.
• Drive modernization of digital platforms and shared services.
• Support personalization, experimentation, content management, and customer engagement initiatives.
• Lead product discovery, evaluate opportunities, and validate solutions with end users.
• Establish and monitor KPIs to measure product performance and adoption.
• Manage cross-functional dependencies, risks, and delivery priorities.
• Ensure products meet accessibility, compliance, security, and operational standards.